Return Policy
At Tusome Books, we want you to love your purchase. If you’re not completely satisfied, we offer a straightforward return process.
Eligibility for Returns:
Returns are accepted within 30 days of purchase.
Items must be unused, undamaged, and in their original condition.
Non-refundable items: eBooks, audiobooks, and e-gift cards.
How to Initiate a Return:
Email us at info@tusomebooks.com with your order number and reason for return.
We will provide you with instructions to complete the return.
Once we receive and inspect the returned item, we’ll issue a refund to your original payment method.
Refunds and Processing Time:
Refunds typically process within 7–10 business days after we receive the returned item.
Please note, shipping fees are non-refundable.
Damaged or Incorrect Orders:
If you receive a damaged or incorrect item, please contact us at info@tusomebooks.com within 7 days of delivery. We will arrange for a replacement or refund at no additional cost.
For more details, visit our FAQ page or contact us directly. We’re here to help!